Terms and Conditions

1.1 Acceptance of Terms: When you place an order through our website, you acknowledge and agree to comply with the Terms and Conditions outlined herein. These terms constitute a legally binding agreement between you (the customer) and Paapaa Motors.

1.2 Availability of Products: All orders are subject to the availability of stock. In the event that an item is temporarily unavailable or out of stock, we will notify you as soon as possible via email or phone, offering alternatives or an estimated restocking timeline. We reserve the right to cancel an order if fulfillment becomes impossible due to unforeseen circumstances.

2.1 Payment Requirements: Full payment is required at the time of purchase to process your order. We accept secure payment methods, including Stripe, PayPal, and major credit/debit cards (Visa, MasterCard, etc.). Details of accepted payment options are available at checkout.

2.2 Processing Delays: Orders will not be processed or shipped until payment has been successfully received and verified by our payment gateway. Any delays in payment verification may affect delivery timelines.

3.1 Data Protection:At Paapaa Motors, we are committed to safeguarding your privacy. Personal information provided during the ordering process (e.g., name, address, payment details) will not be shared with third parties without your explicit consent, except as required by law or to fulfill your order (e.g., sharing with shipping partners).

3.2 Confidentiality Commitment: We employ industry-standard security measures to protect your data. Your trust is paramount to us, and we strive to maintain the confidentiality and integrity of your personal information at all times.

4.1 Standard Shipping:We endeavor to process and ship all orders within 7-10 business days from the date of payment confirmation. Delivery timelines may vary depending on your location, the shipping method selected, and the carrier’s operational schedule.

4.2 Express Shipping:For customers requiring faster delivery, expedited shipping options are available at an additional cost. Fees will be clearly displayed during checkout.

4.3 Customer Responsibility:It is your responsibility to provide accurate and complete shipping information. Paapaa Motors is not liable for delays, lost packages, or additional costs incurred due to incorrect or incomplete shipping addresses provided by the customer.

5.1 Return Eligibility:All sales are final unless the delivered product is damaged, defective, or does not match the item ordered. We do not accept returns for change-of-mind purchases.

5.2 Reporting Issues:To initiate a return, customers must contact us within 7 days of receiving the product at info@paapaamotors.com, providing evidence of the issue (e.g., photos or videos clearly showing the damage or discrepancy).

5.3 Return Process: For eligibility, the returned part must be in its original condition and packaging. We recommend carefully repackaging the item to prevent any damage during transit. Refunds will be issues once the returned part undergoes a thorough inspection at our Vendor Partner.

6.1 Applicable Charges:A restocking fee of 25% of the product’s purchase price may be applied to returns that are not the result of damage, defects, or errors on our part. This fee covers the cost of processing and restocking the returned item.

7.1 Manufacturer Warranty:Each product sold on our website is covered by the warranty provided by its respective manufacturer. Warranty details, including duration and coverage, are specified in the product listing or accompanying documentation.

7.2 Limitation of Responsibility:Paapaa Motors is not liable for damages caused by improper installation, misuse, neglect, or failure to follow manufacturer guidelines. Customers are encouraged to consult professional mechanics for installation if unsure.

8.1 Direct Communication:We aim to resolve all issues amicably. Before escalating a concern to a chargeback or formal dispute with your payment provider, please contact us directly at info@paapaamotors.com to discuss the matter.

8.2 Consequences of Non-Compliance:Failure to attempt resolution with us prior to filing a dispute may result in the denial of your claim and could affect future transactions with Paapaa Motors.

9.1 Order Verification:To protect our customers and business, we reserve the right to request additional verification for certain orders. This may include a government-issued ID, proof of billing address, or other documentation to confirm the legitimacy of the transaction.

9.2 Fraudulent Activity:Orders suspected of fraud will be immediately canceled, and the matter will be reported to the appropriate legal authorities for investigation.

10.1 Customs Fees:For international shipments, customers are solely responsible for any applicable customs duties, taxes, or import fees imposed by their country. These costs are not included in the product price or shipping fees.

10.2 Customs Delays:We are not responsible for delays caused by customs clearance processes, which are beyond our control.

11.1 Maximum Liability:Our liability for any claim arising from your purchase is limited to the total amount paid for the product in question.

11.2 Exclusion of Damages:Paapaa Motors shall not be held liable for any indirect, incidental, or consequential damages, including but not limited to loss of use, lost profits, or vehicle downtime, arising from the use or inability to use our products.

12.1 Binding Agreement:By completing a purchase on our website, you signify your full acceptance of these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services or making a purchase.